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Frequently Asked Questions
Who can book a meeting?
This booking link is primarily for people who are interested in working with us on a monthly basis or on a project basis. We can tell you more about what we do, help you decide if we're a good fit, or even guide you through our various pricing options.
Can I meet a team member in person?
Absolutely! Unfortunately, however, we can't always guarantee someone is always available so it's best to ask us directly by calling 0330 043 3438 or emailing support@thediscoveryagency.com. Please note, meetings in person, unless arranged by us, are chargeable at £100 minimum to cover time outside the office and travel.
What if a booking slot I need isn't available?
If the options on the calendar don't work for you, it might be best to double check with our team to see if there's anything we can do to accommodate you further. Please bear in mind, the calendar only shows 30-minute slots, 1 day ahead of time. For support and help, just email support@thediscoveryagency.com and someone will respond to your query.
What if I need to rearrange or cancel?
If you need to rearrange or cancel, that's fine! You can either email us at support@thediscoveryagency.com to let us know, or use the dedicated link in your confirmation email to change your meeting preferences.
Who will I be meeting with?
You'll be meeting with someone from our friendly team! We're unable to specify who you'll be meeting with within the team, just because it's highly dependent on availability and varies each day. We're also unable to share particular diary arrangements for each team member.
marketing & design team